Our Commitment: Faith Klinik Ministries is committed to protecting your privacy and the security of your personal information. This app is designed to serve our church community with the highest standards of data protection.
1. About Faith Klinik Ministries
Faith Klinik Ministries is a religious organization based in Columbus, Ohio, USA. Our app connects and serves our church community through tools for prayer, Bible study, event management, children's ministry, and giving.
2. Information We Collect
Information You Provide
- Account information: Name, email address, phone number
- Profile data: Department, ministry role, and profile photo (optional)
- Prayer requests and testimonies you choose to share
- Giving records: Donation history (payment processing handled externally by Stripe)
- Bible study notes and reading plan progress stored locally on your device
Children's Accounts
- Children's accounts are created by a parent or guardian who is a verified adult member
- We collect only the child's first name and a 4-digit PIN — no email, phone number, or location data
- All children's content is curated and moderated by church administrators
- Children cannot send or receive unsupervised messages
Automatically Collected Information
- Device type and operating system (for crash reporting and compatibility)
- App usage data such as reading plan progress and streaks (stored locally on your device)
3. How We Use Your Information
- To provide and maintain the app and its features
- To display your profile in the church member directory (with your consent)
- To send push notifications about events, announcements, and prayer updates
- To enable prayer request sharing within the church community
- To manage your child's access to the children's ministry section
- To process giving and donations through our external Stripe payment portal
- To improve app functionality and user experience
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
- Within the church community: Your name and profile photo may be visible to verified members in the member directory, with your consent.
- Prayer ministry: Prayer requests are shared only with designated prayer team members.
- Service providers: We use Supabase for secure cloud database storage and Stripe for donation processing.
- Legal requirements: We may disclose information if required by law or to protect the safety of our members.
5. Third-Party Services
We do not use advertising networks, behavioral tracking, or cross-app tracking of any kind.
6. Data Storage and Security
Your data is stored securely using Supabase, a SOC 2 compliant cloud platform. All data in transit is protected using HTTPS/TLS encryption. No payment card data is stored on our servers or your device — all financial transactions are handled exclusively by Stripe (PCI-DSS Level 1 certified).
7. Children's Privacy (COPPA)
We comply with the Children's Online Privacy Protection Act (COPPA).
- Children under 13 do not create their own accounts. A parent or guardian creates and manages child accounts.
- We do not knowingly collect personal information from children beyond a first name and a 4-digit PIN.
- Parents may request deletion of their child's account at any time by emailing support@faithklinikministries.com.
8. Your Rights and Choices
- Access: Request a copy of the personal data we hold about you
- Correction: Update your profile information directly in the app
- Deletion: Request deletion via our Account Deletion page
- Notifications: Disable push notifications through your device settings
- Data portability: Request an export of your data by contacting us
9. Data Retention
We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law (such as donation records for tax compliance).
10. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app and by email. Continued use of the app after changes constitutes your acceptance of the updated policy.
11. Legal Compliance
This privacy policy is designed to comply with COPPA, CCPA, and GDPR where applicable.
12. Contact Us